We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for either a full reimbursement, or store credit within 14 calendar days of your purchase.
For your convenience Returns and Exchanges can be processed online by either visiting https://miimobileapp.com/, or logging into your account.
After the 14-day period, you will no longer be eligible and won't be able to receive a refund. We encourage members of our pack (ruff) to enjoy our products within the first two weeks after their purchase to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us at [email protected]